Terms and Conditions
All treatment times are approximate.
Please turn off your mobile phone when in a treatment.
Smoking is strictly prohibited on our premises.
In the unlikely event that you have any cause for complaint please inform us before you leave. We will do our best to ensure your satisfaction.
Appointment Cancellation Policy:
Being on time for your appointment is very much appreciated.
Clients arriving / beginning treatments more than 15 minutes late will be charged in full for the treatments they have booked, but only given the balance of the treatment time remaining, therefore resulting in part of the treatment being unable to be performed. This is a courtesy to our other clients whose appointment follows yours.
Clients not showing for appointments will be charged.
The cancellation fee applies if less than 2 hours notice is given. This benefits other clients who require an appointment as well as ensuring our time is spent productively.
How to cancel or change your appointment:
Any cancellations should be made by calling us on 041 581 4413 / 04.
Our right to cancel:
In the unusual circumstances that we may need to cancel your booking we will contact you by telephone and give as much notice as possible.